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Conference Board of Canada
Leisure travel to the Caribbean and Mexico from Canada grew by 4.5% in 2015.- Arrivals grew at an average annual rate of 7.0% between 2006 and 2014 — has resulted in higher travel prices.
- Canadians are savvy travellers who are influenced by the availability of affordable, clean, and safe tourism infrastructure in any given destination.
- Compared to 2012, carriers have increased capacity to Caribbean destinations by 64.9% and by 42.9% to Mexico.
- The winter travel season continues to be the most important period for Canadian travel to the Caribbean and Mexico.
- Modest growth in Canada’s economy combined with an aging population, a less favourable exchange rate, and higher prices will result in slower visit growth to the Caribbean and Mexico in the coming years.
Other Industry Reports
- Most cruise lines have made little progress on both sustainability and transparency when it comes to disclosing their effect on the environment. Disney Cruise Line was ranked as the greenest cruise line overall, followed by Cunard Cruise Line and Holland America Line. Ranking last were P&O Cruises, MSC Cruises, Crystal Cruises, and Costa Cruises.
- The paper from Amadeus Travel Intelligence outlines how data analytics can be used to develop innovative products, services, and processes that better meet the needs of their customers. It explains that travel companies must be open to experimentation, new ideas and new approaches. The paper includes case studies of how Qantas and Avianca Brasil are using data analytics supported by Amadeus Travel Intelligence to optimise operations and become more customer-centric
- The second edition of the study delved deeper into the human factors to gain deeper insight into the connection between a passenger’s use of technology and their emotions at different stages of the journey. To better understand passengers’ satisfaction with different technology, they examined their intention to re-use or change those choices the next time they fly. The survey indicates that 91% of passengers using self-service technology at some stage of their air travel journey will repeat the experience. It also shows that passengers prefer technology-delivered over people-delivered service.
Trends
- Rome2rio, the global and multimodal search specialist, has produced the inaugural Global Connectivity Ranking. London is the world’s most connected city with 351 direct international flights. Paris is second with connectivity to 291 destinations followed by Frankfurt (278) and
Amsterdam (242). The most internationally connected city in North America is Toronto with 154 different destinations (mostly within the US.). Travel Daily News
- IATA has revised its 2016 financial outlook for global air transport industry profits upwards to $39.4 billion, up from $36.3 forecast in December 2015. According to IATA figures, 2016 is expected to be the fifth consecutive year of improving aggregate industry profits. PAX News
- According to the US Department of Transportation, Airlines are doing a better job of sticking to their schedules, and consumer complaints are falling. Hawaiian Airlines and Delta Air Lines were the best at staying on schedule, while Spirit Airlines was last, arriving late more than one-fourth of the time. Skift
- IATA has released a preliminary analysis of the financial and economic impact of the Brexit decision on the air transport industry. Preliminary estimates suggest that the number of UK air passengers could be 3-5% lower by 2020, driven by the expected downturn in economic activity and the fall in the sterling exchange rate. Travel Trade News
- A boutique airline has launched an all-you-can-fly pass for travelers who make frequent trips between New York, Paris and London. For $35,000, travelers can purchase the Unlimited flight pass on the all-business-class carrier La Compagnie. Unlimited tickets are the latest trend from the industry of air travel. Canoe.ca
- Tour operators have seen unexpected changes in booking this year, with tourists choosing alternative destinations and booking their vacations much closer to their date of departure. Off-the-beaten-path destinations have seen a surge in bookings while traditional tours to cities have fallen off. Skift
- According to the hotel technology company TravelClick, hotels chains direct booking is working but the travel-agent distribution channel is more important. The industry’s first-quarter performance shows that the GDS channel is growing 60% faster than direct booking. Travelmarket report
- Cruise Lines International Association announced the cruise industry has surpassed 2015 ocean cruise passenger projections and has increased passenger expectations for 2016 – a sign the industry is stronger than ever. The industry reported a total of 23.2 million passengers on ocean cruises globally in 2015, up from a projection of 23 million, and a 4-percent increase over 2014. CLIA
- New research from ASTA proves that travel agents save consumers time and money. Consumers report that travel agents save them an average $452 per trip, and four hours in travel planning. ASTA
- Zika virus concerns likely impacted Caribbean hotel occupancy from January through April, according to STR. Compared with the same period a year ago, hotel occupancy fell 2.3 points to 72.9%. Average daily rate was down 1.4% to $268.86, and revenue per available room dropped 4.4% to $195.99. Caribbean News Digital
- According to Caribbean Tourist Organization, first-quarter of arrival numbers to the Caribbean region jumped 7.3%, to 8.5 million visitors in 2016. Tourist arrivals are expected to surpass the 30 million mark for the first time this year, following a record 28.7 million arrivals in 2015. Travel Weekly
- In 2015, 750 888 Canadian travelers visited the Dominican Republic, a record in itself for the 2015/2016 season. The new products (golf courses, marinas) and international awards received by the destination explain in part its popularity. PAX Nouvelles
- Jamaican tourism officials are taking steps to confront what has been a persistent complaint among some travelers: visitor harassment, most often in the form of aggressive hawking of souvenirs and services at areas frequented by tourists. Travel Pulse
- The Guyanese government has designated tourism as a priority sector of the economy. Over the last 10 years, visitor arrivals have been increasing significantly to Destination Guyana, and in 2013, it was one of three countries in the Caribbean to record a double digit growth with an 11.7% increase. Caribbean News Digital
- TripAdvisor has released its Top 10 list of spots for this summer. Cancun and Playa del Carmen, which ranked No. 2 and No. 10, respectively, are among the preferred international destinations for U.S. travelers. Travel Weekly
- Lonely Planet has identified Greece, Denmark, Italy, France and Ukraine as the best European Summer Destinations. Travel Pulse
- VisitBritain has announced the latest figures from the National Statistics Office, showing a strong growth of arrivals from Canada with an increase of 9% compared to 2014, for a total of 708 000 visitors. PAX Nouvelles
- In a statement regarding the ‘Brexit’, the WTTC stated that “travel to, from and within the EU and UK will not be affected in the short term. The process set out by the Lisbon Treaty allows for a two year period of negotiation once the UK formally states its intention to leave the EU.” PAX News
- HRS Hotel Global Solutions has revealed the latest trends in hotel rates on the 10 cities that will host matches of the European Championship. More than the half (52%) of surveyed hoteliers said that this major event affects their pricing policy, whom:
- 43% considering an increase of their pricing between 5 and 15%;
- 24.5% between 15% and 25%;
- 21% between 25 % to 35 %. LaQuotidienne
- According to a recent AAA survey, European travel demand remains strong as Americans plan trips to Rome and London. Domestically, the great American road trip is back, with nearly 56% of Americans planning a drive vacation this summer. Travel Daily News
- According to the travel research firm STR, hotels in the United States are expected to see a record-breaking summer season, thanks to the low gas prices and to the low room rates. The number of rooms sold will increase by about 2% this year compared to last, according to summer forecast figures. Travel market
- According to the latest CAA Quebec survey, with the weakness of the dollar weighing on Quebecers’ vacation plans, destinations in their home province and elsewhere in Canada will be popular choices this summer. CAA Press Releases
- According to the volume of travel guides sales of Ulysse bookstore, the Quebecers’ favorite destinations for summer 2016 are :
- Province of Québec
- New England
- Southwestern United States
- Western Canada
- Atlantic Canada Jaimonvoyage.ca
- According to a new study release by Travelzoo, global events such as terrorism and the Zika virus are not stopping Canadians from visiting tourism In deed, 83% of Canadians are planning at least one summer vacation abroad this year, compared to 76% last year. PAX News
- The Hotels.com™ Mobile Travel Tracker uncovers 9,200 travellers across 31 countries to reveal the true impact of mobiles on booking and travel behaviours. The survey shows that mobile usage continues to grow as smartphones keep getting smarter. Hotels.com
- According to UN World Tourism Organisation data, tourism spendings surpassed global trade earnings for the fourth consecutive year. Among the most popular destinations in the world, U.S. and China occupy the first and second positions, followed by UK, France and Spain. TravelWires
- Millennials are getting more attention in the media but, according to the marketing author Brent Green, the baby boomers will continue to be the main driving force in the travel industry for the next two decades. Travel Pulse
- According to Travel Weekly, millennials with money get the attention of Mexico’s suppliers. Tour operators, as well as hotels, are tailoring their products to appeal to this niche of young travelers. Travel Weekly
- According to the latest TripAdvisor’s TripBarometer, travelers will spend between 30 and 40 % more for their trips in 2016. Millennials will spend US $2,915 on average and the baby boomers almost the triple, with over US $8,700 on average. Tour Hebdo
- Cuba, Costa Rica and Panama have moved into the spotlight as emerging destinations close to home. Travel Weekly
- The Entreprises du voyage (the national union of french travel agencies) realised a survey about holiday intentions of Frenchs for summer 2016. More than the half (55%) plan to take vacation, particularly people aged between 35 and 64 years old. Among them, 39% of plan to stay in Franceand 19% want to go abroad. The top 5 destinations are Spain, Italy, Portugal, Morocco and the United States. Tour Hebdo
- MMGY Global has released findings from its annual Portrait of American Travelers survey that highlights a record year for the leisure travel industry. The report also reveals the importance of micro-segmentation, as well as the role reversal between travel suppliers and online travel agents in consumers’ preferences for travel purchase. Hotel online
Sustainability
- Air Canada Vacations has participated in Pedal for Kids, a fundraiser in support of the Montreal Children’s Hospital. This is Air Canada Vacations’ sixth year participating. To date, the company has raised close to $130,000 – $21,500 was raised this year alone. PAX News
- Air Canada has released the 2015 edition of Citizens of the world, the airline’s fifth corporate sustainability report. The document details Air Canada’s performance during 2015 in four key areas of sustainability: safety, the environment, employee well-being, and the company’s community involvement. Air Canada Media Center
- As part of its commitment to sustainable development and notably its policy of recycling end-of-life products, Air France has set up an innovative and original uniform recycling operation, a first in the textile sector. Air Transport News