Trends Global air travel demand increased 7.8% year over year in June and rose across all global regions, according to the International Air Transport Association. Global air capacity increased 6.5%, and load factor increased 1 percentage point to 81.9%. Global air traffic grew 7.9% for the first six months of 2017, the highest growth rate […]
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SEO, or Search Engine Optimization Google has found a way to help small businesses create low-budget, local advertising messages. Adwords Express is a simplified, automated version of Adwords that does not require business owners to have a website. The ads can only be seen by users who search near the business, or who use the […]
Trends The SITA 2017 Passenger IT Trends Survey shows that passenger satisfaction is higher during air travel when specific self-service technologies are used at specific moment of the journey, such as automated identity checks at passport control and at boarding, and self-bag options. ATW American Airlines is spending US$ 6 million to improve 3-D carry-on bag […]
Promotional Updates Updates for Sun Destinations Transat – Carnival Fascination. Book a cruise package from San Juan, Porto Rico and get a free upgrade; valid for sailing between Dec. 24 and April 1, 2018. Sunquest. Book a minimum 3-night package at Atlantis Paradise Island Bahamas and receive up to US$250 per room per stay in […]
The new generation of hotels is focusing on innovation by developing hotel concepts or updating existing ones. The so-called lifestyle hotel is a good example of this trend; while examples of this type of hotel have existed for several years, they are now preparing to benefit from the winds of change sweeping through the hotel […]
Trends According to a J.D. Power 2017 North America Airline Satisfaction Study, despite plenty of recent bad publicity, it seems lower fares, better on-time performance, fewer lost bags and the lowest bump rate ever recorded have contributed to steady improvement in customer satisfaction with North American airlines. Overall customer satisfaction with airlines has reached its […]
Trends Lufthansa has trialled an innovative way to sell upgrades by using virtual reality glasses as a way to tempt Economy Class passengers to purchase right before their departure. Airline Trends The airline industry is taking its first steps in this digitally-enabled food and beverage service. Casual dining restaurant chains and airport food and beverage […]
Trends Air France-KLM is planning to become a leader in customer relationship. To achieve this goal, the airline is using algorithms to match up the data for professional or personal profiles. Thanks to the Big Data platform, the conversion rate increased by 5% and travelers will soon receive online help in real time. Travel on […]
Promotional Updates Updates for Sun Destinations WestJet Vacations. Book a package at Karisma Resorts in the Caribbean or Mexico and save 200$ per room, per week; offer limited to the first 132 rooms booked as a qualified package, valid for travel until Dec. 22. WestJet Vacations. Book a minimum 7-night package at Grand Fiesta Americana […]
Promotional Updates Updates for Sun Destinations Transat – Group promotions. Book a package by April 4 and save $100 per couple; valid for travel between June 1 and Oct. 31. Transat – Meeting & Incentive Groups. Book a package by April 28 and receive $500 towards a pre-meeting trip; valid for travel between Nov. 1 […]